Privacy policy

To be finalised before publication: actual service providers and precise retention schedules once the technical setup is complete.

Who is responsible for your data?

CAS DORINE (EI), trading as Ineia Équilibre, 79 chemin de Chénecieux, 88470 La Voivre, France. For personal data enquiries and requests to exercise your rights, email contact@ineia-equilibre.com.

1. Personal data collected

Information needed to respond to enquiries, arrange bookings and issue invoices may include your name, contact details, chosen service, appointment details and payment status. Payment card information is processed by a secure payment provider rather than stored directly by Ineia Équilibre.

2. Personal data collected when booking

When booking an appointment, Ineia Équilibre collects the information needed to organise and manage sessions, including clients’ contact details and booking information.

This information is used to manage appointments, communicate with clients and handle the administrative aspects of the services provided.

3. Purposes and legal bases

Data is used to handle enquiries and appointments, provide booked services, manage payments and invoices, comply with legal obligations and respond to enquiries. The relevant legal basis depends on the purpose, including performance of a contract, legal obligations and legitimate interests.

4. Recipients

Data is accessed by Ineia Équilibre and, where necessary, the technical providers actually used for booking, payment, hosting and accounting.

5. Retention periods

Data is kept only as long as necessary for the relevant purpose, subject to mandatory accounting and record-keeping periods.

6. Your rights

Subject to applicable law, you may request access, rectification, deletion, restriction or portability, and object to certain processing. Contact contact@ineia-equilibre.com. You may also lodge a complaint with the French data protection authority, the CNIL.

7. Cookies and third-party services

The site is not intended to use advertising trackers. Any analytics or third-party content requiring consent must be configured accordingly before activation.

8. Security

Appropriate precautions are taken to protect personal data against unauthorised access, loss or disclosure.